ユーザーズガイド HP DESKJET 5100 DESKJET 5160 SERIES リファレンスガイド(PDF:1.7MB/32ページ)

[. . . ] NewportMid_RG. book Page i Monday, March 10, 2003 3:40 PM hp deskjet 5160 series reference guide NewportPlus_InsideFrontCover. fm Page ii Monday, March 10, 2003 2:02 PM hp worldwide support (+212) 22 40 47 47 Argentina Australia 0810 555 5520 03 8877 8000 Malaysia 0570-000511 03-3335-9800 1588-3003 1800 805 405 México (Ciudad de México) 5258 9922 México (fuera de 01 800 472 6684 Ciudad de México) 22 40 47 47 Nederland New Zealand Norge Perú Philippines Polska Portugal Puerto Rico România Россия (Москва) Россия (Санкт-Петербург) 800 897 14440 Singapore Slovakia 6 272 5300 2-68208080 www. hp. com/support 0800 441 147 www. hp. com/support 0800-10111 2 867 3551 22 865 98 00 www. hp. com/support 1-877-232-0589 01 315 44 42 095 797 3520 812 346-7997 Australia (out-of-warranty) 1 902 910 910 Österreich 800 728 België (Nederlands) Belgique (Française) Brasil (dentro da grande São Paulo) Brasil (fora da grande São Paulo) Canada Caribbean Central America Chile www. hp. com/support 3747-7799 0-800-157751 905 206 4663 1-800-711-2884 1-800-711-2884 800 36 0999 010 6868 7980 Columbia Costa Rica Česká republika Danmark Ecuador (Andinatel) Ecuador (Pacifitel) 02 532 5222 España France Deutschland ᜼ᡘᡘ♒ᡑᡎ Guatemala Magyarország India Indonesia Ireland 09 830 4848 Italia www. hp. com/support www. hp. com/support www. hp. com/support www. hp. com/support 1 60 73 603 1-800-995-5105 3002 8555 01 382 1111 1-600-112267 21 350 3408 www. hp. com/support 9-800-114-726 0-800-011-0524 02 6130 7310 www. hp. com/support 1-800-711-2884 1-800-225528 www. hp. com/support South Africa (inside RSA) 086 000 1030 South Africa (outside RSA) 27 11 258 9301 Suomi Sverige Schweiz Thailand (+216) 1 891 222 Türkiye Україна 971 4 883 8454 United Kingdom United States Venezuela Viêt Nam www. hp. com/support 1 (208) 323-2551 0-800-4746836 08 823 4530 1 216 579 7171 380-44 490-3520 www. hp. com/support www. hp. com/support www. hp. com/support 2 2717 0055 2 353 9000 NewportMid_RG. book Page 1 Monday, March 10, 2003 3:40 PM 2003 3 Copyright 2003 Hewlett-Packard Company Hewlett-Packard Hewlett-Packard Hewlett-Packard Microsoft® Adobe MS-DOS Acrobat Windows Microsoft Corporation Apple Adobe Systems Incorporated Mac OS Mac Macintosh AppleTalk Computer, Inc. 1 NewportMid_RG. book Page 2 Monday, March 10, 2003 3:40 PM hp deskjet 5100 series HP Deskjet 5100 series 1. 3 (AC ) HP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 hp . . 2 NewportMid_RG. book Page 3 Monday, March 10, 2003 3:40 PM • USB • Windows USB Universal Serial Bus (USB) 2. 0 Windows 98/Me/2000/XP Macintosh • • HP Jetdirect (HP 175x HP 310x HP 380x ) HP Jetdirect / HP 3 USB (10 ) CD Macintosh HP Jetdirect AppleTalk TCP/IP HP Jetdirect / 3 NewportMid_RG. book Page 4 Monday, March 10, 2003 3:40 PM HP Windows HP / • • HP 1. [ ] 4 NewportMid_RG. book Page 5 Monday, March 10, 2003 3:40 PM read me read me Macintosh Windows / read me [ [ ] > [Hewlett-Packard] > [HP Deskjet ] > [read me] ]> PDF PDF HTML Microsoft Internet Explorer 5. 0 Adobe Acrobat Reader 4. 0 1. [. . . ] Reinstall the printer software: • Insert the printer software CD into the CD-ROM drive, • Follow the onscreen instructions. After the installation is finished, reactivate your virus protection or firewall protection programs. 7 NewportMid_RG. book Page 8 Tuesday, March 11, 2003 12:34 PM Windows USB problem The New Hardware Wizard did not finish. possible cause The Plug and Play operation did not complete. solution 1. Remove the printer software CD from the CD-ROM drive. Re-insert the printer software CD into the computer’s CD-ROM drive. If nothing happens, select Start > Run, then click Browse. Browse to the HPPP CD-ROM icon, then click Open. The setup. exe file appears in the Run dialog box. Follow the onscreen instructions to install the printer software. english problem When I tried installing the printer software the installation stopped. When I tried installing again, the New Hardware Wizard was gone and the USB port was not available. possible cause Operating system terminated the installation before it was complete. solution 1. Insert the printer software CD into the computer’s CD-ROM drive. Be careful to position the CD correctly. Close any virus protection or firewall protection programs or other software programs that are running on the computer. Note: To close your anti-virus software, follow the manufacturer’s instructions for disabling the software. 4. Reinstall the printer software: • Insert the printer software CD into the CD-ROM drive, • Follow the onscreen instructions. After the installation is finished, reactivate your virus protection or firewall protection programs. 8 NewportMid_RG. book Page 9 Tuesday, March 11, 2003 12:34 PM problem When I connect a USB cable between the printer and my computer, an “Unknown Device” message appears. Note: This is not a problem in Windows 2000. Proceed with the software installation. possible causes • Static electricity has built up in the cable between the printer and your computer. • You may have a defective USB cable. • Your computer may not have the latest BIOS support for USB (contact your computer vendor). solution Disconnect the USB cable from the printer. Ensure the USB cable is firmly plugged into the printer. If “Unknown Device” continues to appear in the New Hardware Found dialog box (and you are not using Windows 2000), replace the USB cable. 5. english 9 NewportMid_RG. book Page 10 Tuesday, March 11, 2003 12:34 PM hp support support process Follow these steps to troubleshoot the printer: 1. Search the user’s guide on your placing a call Call HP support while in front of the computer and printer. Be prepared to provide the following: • The printer's model number (located on the label on the front of the printer) • The printer's serial number (located on the bottom of the printer) • The computer’s operating system • The version of the printer driver • Messages displayed at the time the situation occurred • Answers to these questions: • Has this situation happened computer (see page 4). 2. [. . . ] FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. english D. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. [. . . ]